Upon accessing our website, you acknowledge your agreement to embrace and adhere to the Terms & Conditions elucidated in this notification.
The Terms & Conditions establish a legally binding accord between you and us, governing your utilization of our website and the services we provide, including the retail sale of goods to consumers. It is imperative that you peruse, comprehend, and consent to all the stipulations articulated in this agreement, as well as our Privacy Policy.
This agreement encompasses the explicit terms and conditions detailed below, along with those referenced within. We earnestly recommend reviewing any supplementary information encountered on other pages or websites indicated in this notification, as they might encompass further terms and conditions pertinent to you.
Product Depictions and Information
All products showcased on our website are subject to availability while supplies last. The photos, descriptions, specifications, and advertisements showcased on the website are presented solely to offer an approximate representation of the products. They do not constitute a component of the contract with you, and no assurance or guarantee is either expressly or implicitly implied regarding these attributes. The quoted sale prices remain valid while supplies endure.
Product Acquisition
Should there be a delay or potential delay in delivering products, we shall apprise you without delay. If the products cannot be dispatched within 30 days of your order, we will apprise you of the delay and provide the option to either cancel the order or agree upon a new delivery schedule.
We hold the right, exclusively at our discretion, to decline any orders. Offers are subject to the Terms & Conditions. In case an offer is communicated to you via email, it cannot be amalgamated with any other offer or discount code. You possess the prerogative to cancel an order before it's dispatched. Should the order have already been dispatched, please adhere to our returns procedure, and you shall be entitled to a complete refund excluding shipping expenses.
We treat instances of fraudulent transactions with utmost seriousness, and any suspected fraudulent activity will be pursued through legal channels and subject to prosecution.
Acceptable Usage
You concede that you bear full responsibility for all communications transmitted through or to our website. You undertake to employ the website solely for lawful, private purposes. You shall abstain from engaging in any actions that could harm, delay, interrupt, or impair the website or its software. Additionally, you shall refrain from posting any unlawful, offensive, or defamatory content on or linked to the website.
Indemnification
You undertake to indemnify and safeguard us, along with our affiliates, agents, officers, directors, and employees, from any claims or demands, including legal fees, brought forth by any third party owing to or arising from your breach of this agreement or violation of any law or rights of a third party.
Termination and Suspension
We maintain the authority to issue a warning, suspend or terminate your registration, deny your access to the entire or part of the website, or decline to provide our services without notice under the following circumstances:
Your infringement of any aspect of this agreement.
Our incapacity to verify or authenticate the information you supply.
Our belief that your actions could entail legal liability for us, yourself, or other users.
General
This agreement constitutes the comprehensive comprehension and agreement between us.
We reserve the prerogative to amend this agreement at any juncture by posting a revised version on our website. The revised agreement shall be applicable to new user registrations starting from the posting date, while existing users will be bound by the revised agreement after a period of 14 days from the posting date.
Nothing in this agreement shall generate or imply any agency, partnership, joint venture, or employer-employee relationship between you and us. Headings are employed for reference solely and do not delineate, restrict, interpret, or expound upon the scope or extent of any section.
Should any provision of this agreement be deemed invalid or unenforceable, it shall be expunged, and the remaining provisions shall continue in full force and effect.
You may not transfer this agreement, but we retain the option to transfer it at our exclusive discretion.
Our failure to respond to a breach by you or others shall not be construed as a waiver of our right to respond to subsequent or similar breaches.
Delivery
Costs
Free domestic delivery
International delivery costs depend on the destination country
Timelines
99% of domestic orders delivered on the following day
Please note that international orders might take 2-5 days for delivery.
Orders placed before 2 pm guarantee next business day delivery (Monday to Friday).
Notifications
Email confirmation upon order shipment
Email confirmation upon order collection/processing by the courier
Text message notification of the delivery day (DPD) along with an estimated time
Service
Tracked and Traced
Signature required
Returns
In alignment with the Distance Selling regulations, we accept returns within 14 days from the delivery date, provided the item remains unused, in its original packaging, and in resalable condition (package unopened/product unused, etc.). Kindly note that ensuring the secure return of the merchandise to us is your responsibility. While we process refunds daily, it may take up to 5 working days for the refund to reflect on your statement due to bank processing times.
Alterations or Cancellations of Orders
For guidance regarding order modifications or cancellations, please reach out to our Customer Services team between 8 am and 4 pm, Monday to Friday. Kindly provide your order number. If your order has already been dispatched or delivered, please follow our Returns procedure for unwanted products.
Returning Defective Goods
If your parcel arrives in a damaged condition, please refuse acceptance or report it promptly. In the unlikely event that a damaged parcel is accepted, you must report it to us within 24 hours via phone or email. Our team will assist you in resolving the matter.
Other Information
According to the Consumer Protection (Distance Selling) Regulations, you forfeit the right to cancel, refund, or return a product once it has been used unless the product is defective and you are returning it for that reason.
When returning goods, please adhere to the following guidelines:
Securely package the product to prevent delays
Include your order number
Specify the reason for the return
Indicate the desired action
Please be aware that it may take up to 96 hours for funds to be credited to your account upon receiving the return.